Profile

Carla Townsend

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Bio

In 2000 I was introduced into Medical Coding and Billing in a Rural Health Clinic after a coworker did not return from maternity leave and fell in love. I like working puzzles and coding is one big puzzle you must solve in order to get reimbursement.
I attended Vocational School in 1987 for Medical Secretarial/Business Education at Mayo State Vo-Tech in Paintsville, KY. Graduated in the 1989, a member of PHI Beta Lambda with offices of Vice and acting President. Unable to locate a position I took a sabbatical and worked in store management for convenient and fast food for several years.
I decided to go back into healthcare in 2000 as a front desk receptionist and worked my way up to Billing/Coding. I attended Sullivan University 2001-night class for Medical Coding and Billing as a refresher. I re-attained my KCTCS State Registered Nursing Assistant Re-Licensure in 2003 and remain current.
I began working for a new start-up FQHC in 2005 in the Revenue Cycle. I was responsible for coding, billing, credentialing and building the revenue cycle.
I attended online classes from AAPC for CPC and passed the exam in 2005, still current. I went on to obtain my CPPM( Certified Physician Practice Manager) designation in 2013(current), my CPB (Certified Professional Biller) in 2015(current), CPMA(Certified Professional Medical Auditor)designation in April 2019(current) and CH-CPBS ( Community Health Coding and Billing Specialist) in 2017.
I completed Rural & Community Evaluation & Management Auditing Proficiency Exam in March 2019 through Arch Pro Coding Community.
 I completed the American Dental Coders Association requirements for a (CDBS)Certified Dental Billing Specialist July 2020, (CDC) Certified Dental Coder August 2020.
I will amass 20 years of experience in Medical Coding/Billing for FQHC (16 years) and RHC (4 years) in November 2020, and currently am still employed for the same company I began my FQHC career. I took on a remote position as Revenue Cycle Specialist for the same company in July 2018.